March 27, 2023
4
Minute Read

We Provide High Quality Maintenance

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Maintenance is the #1 thing renters look at when searching for an apartment home community. Renters want to know that if something breaks or goes wrong, there will be someone who can help them immediately. That’s why we pride ourselves on providing high-quality maintenance in all our communities.

"The management and maintenance staff here have vastly exceeded my expectations. Communication is clear. Fixes are timely. The mental load this place takes off my shoulders is beyond worth the cost." -Mikey, Resident, Abberly Market Point

We’ve spent almost 50 years ensuring our team provides high-quality maintenance for our residents, which plays a huge part when researching where you want to live. So, as you look for your next apartment home, keep us in mind!

24/7 On-Site Maintenance

All our communities offer 24/7 on-site maintenance. Our maintenance teams are dedicated to assisting residents at a moment's notice. Whether it be a leaky faucet or a broken HVAC system, our professionals have the training, skills, and tools to fix any issue in your apartment home as quickly and efficiently as possible. Residents can place a request within the resident portal or call 24/7 Emergency Maintenance Line for after-hour service requests, and a member of our team will be there in no time. We aim to exceed expectations, and this Abberly Chase resident can attest to that.

“Same-day repair! I so appreciate the courteous staff & excellent maintenance team. My clothes washer spin cycle wasn't engaging properly. Steven replaced the entire capacitor & adjusted the timing to completely make the repair. Taking time during a holiday week to address repair issues is just exceptional.” – Abberly Chase Resident

Incredible Customer Service

One of Brand Promises is being Customer Focused, which means you receive service with a smile! Our team members are trained in customer service, which helps them provide maintenance service to our residents with respect for your apartment home and a smile on their faces. Survey after survey, residents at all of our apartment home communities praise our maintenance team for their customer service. But don’t just take our word for it… 

“Want to give a shout-out to the maintenance crew. They do a really good job, are always friendly and respectful and have the willingness to help. Thank you for your hard work.” – AJ Brown, Resident at Abberly Place

We Recruit The Best Maintenance Team

We know that maintenance is one of the most essential things an apartment living community can provide. Our maintenance teams are responsible for the homes and communities being well cared for, so we know we must be careful when hiring. When selecting the right candidate for our maintenance teams, we recruit nationwide. By doing this, we make sure we have the best of the best. Who has the highest interaction with our residents? That’s our maintenance team! They can be seen throughout the community, greeting residents and servicing maintenance requests. They genuinely know our residents and are a big part of the HHHunt difference.

“Office and maintenance staff are the best! If I ever need anything, they come within 24 hours and always do a great job with a smile. Everyone I know feels the same. I'm sure the Abberly Green staff is probably the best in HHHunt, anywhere. Thank you very much!!” – Abberly Green Resident

Maintenance Lifelong Learning

We’re heavily invested in the continuing education of our employees. For example, our maintenance team undertakes thousands of hours of continuing education through HHHunt University each year so that they are equipped to serve our residents. In addition, HHHunt University provides a unique platform for employees to grow professionally and personally through hands-on seminars, classes and educational tools. Our goal is to enhance the skills and competencies among all team members, and to create a positive impact in their lives, the lives of our customers and the lifestyle of our communities.

Ultimately, we ensure high-quality maintenance for our apartment living residents because our maintenance team members are actual employees of HHHunt, not a third-party management firm, and we invest in their future. We invite you to tour one of our fantastic apartment home communities in Maryland, Virginia, North Carolina, South Carolina, Georgia, and Tennessee and discover the HHHunt difference.

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Renters want to know that if something breaks or goes wrong, there will be someone who can help them immediately and at HHHunt, we pride ourselves on providing high-quality maintenance in all our communities.

Because it's how you live that matters®

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